My mom did this job for 35 years, worked her way up into supervision- starting from the 70s. There were always people like that. I remember her talking about it in the fucking 90s.
Wait, she worked as 911 operator for 35 years? Is that normal to work there for so long? In my country, we have 112 centre under firefighters, and they said, most people handle working dispatch max 2/3 years. From mental exhaustion. And then they usually switch positions.
Thats crazy, from experiences I heard from firefighters, most left after year or so, just because listening to people being hurt, or loved ones hurt or dead. It just takes mental toll on them, since you can't be there to help them. Just send units on their way and try to calm them and give instructions on what to do.
I assume, calling 911 works for every kind of emergency right? Medical, fire or police oriented issues. Is dispatch completly under police? Or how does it work, if you dont mind explaining please.
She did! She had a few police department jobs in that time too, very early and short. She did the job for a long time and then became a supervisor (still taking calls) and did QA for a tiny bit before she retired. That's a lot to explain so I simplified it.
She passed in 2022 at 68 and I miss her every day.
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u/Round-Foundation2948 6h ago edited 6h ago
23 years old. Generation Y Even Bother (Just Going To Quiet Quit And Let People Die) Didn’t Feel Like Working.